I take a moment to send you a "Thank You" email.
Thank You Mr. Grab Bar
||August 24, 2011
Bob Boyle from Fayetteville, N.C.
My Mom (65, hemorrhagic stroke in 2009) will be moving into my small
house with me next month. I was concerned about bath tub safety issues,
so I decided to install grab bars. My local Lowe's, including Lowe's
online, carries some grab bars, including the Moen SecureMount flanges;
however, Lowe's selection seemed limited. I had decided on the Moen line
of grab bars, and I wanted two 16 inch grab bars and a 24 inch, all 1
1/2" diameter, in non-boxed packaging with peened finish. Lowe's could
not satisfy that level of specification.
Some Googling resulted in me landing at your site, which was the most
perfect thing I could have found. Once I deciphered the Moen product
numbering system, I was able to quickly locate the exact grab bars that
I wanted, including the exact packaging (R series, non-boxed package),
size (89 series 1 1/2") and the finish (P series peened finish). Your
site even offered dual packs of the SecureMount flanges which I was very
interested in, rather than trying to mess around with perfectly lining
up stud locations and the corresponding mounting limitations that come
with relying on studs, not to mention that my house is 50 years old, so
who knows what stud spacing is in the walls after who knows how many
I ordered three pair of SecureMount flanges, two 16" and one 24" Moen
grab bars from you last weekend. They arrived on Wednesday, very
quickly. I used the three pair of SecureMount flanges and a 1 1/4" hole
saw to mount the grab bars in my bath tub area tonight. All of the
products work perfectly together and the installation is a success. I
have installed the grab bars that I wanted, all in the exact same
diameter that I wanted, in the exact lengths that I wanted and in the
exact finish that I wanted. A vertical entrance 16" grab bar, a
horizontal 16" control wall grab bar and a diagonal 24" grab bar along
the long wall.
Thank you very much for your site. Your prices easily beat Lowe's and
your expansive inventory is what allowed me to obtain exactly what I
wanted, all in one place. I will remember this experience and will
recommend your site anytime the subject comes up in conversation.
You are welcome to use any portion or all of my email contents for any
advertising and/or marketing that you would like to.
Fayetteville NC USA
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